You may have heard of us – Ashley and Martin (that’s right, the hair people). We have been around for over 60 years supporting our customers on their hair regrowth journey and we are pretty excellent at what we do! We pride ourselves on the excellent customer service we provide and the results our products achieve. We have a talented group of individuals we get to call our team and with clinics across Australia, New Zealand & Singapore, our internal support network reaches far and wide.
Job Description
As a Clinic Administrator, you will be responsible for the day-to-day operations of our clinic. This includes providing excellent customer service to patients, managing administrative tasks like data entry and record keeping, and working closely with our NZ Team Lead and Head Office to achieve our goals.
We're seeking experienced individuals who are passionate about customer service and eager to learn. This role offers opportunities for career growth, including the potential to transition into a patient-servicing position.
This is a part-time, clinic-based position, between 22-29 hours, 3-4 days per week. We can be flexible around your schedule, with only Thursday being a requirement.
What we offer:
Full on the job training both in person & an extensive online resource,
Opportunity to increase your base income with access regular team bonuses,
Wellness Program that includes a 6-monthly reimbursement for your personal health & wellness activities and wellness days on top of your annual leave upon completion of initial 12 months
Quarterly team subsidy so you can enjoy a coffee (or two!) with your colleagues on us.
Desired Skills and Experience
Why we want you:
You are an experienced receptionist/administrator,
You provide great customer service face to face and over the phone,
You have an excellent communication skills & phone manner,
You are driven to learn & grow within the role,
You know your way around a computer & learn new technology efficiently,
You enjoy working directly with people, both within your own team and with our valued customers.
Does this sound like what you have been looking for?
Ready to apply? Submit your application ASAP via the APPLY NOW button, we will shortlist and interview regularly and the opportunity may be filled while you're thinking! You must have full working rights to be considered for this position. We are an equal opportunity Employer who encourages applications from everyone.
